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Assistance Centre

On-Campus Care Office hours: Monday to Friday, 9am to 5pm.

*Please note that the Campus Office is closed on Jan. 8, 2025.

See Directions for Campus Office

FAQ

The following frequently asked questions are posted to help you better understand the Plan.

FAQ

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Contact Us

By mail

ASEQ

Université de Sherbrooke
Multifunctional Pavilion, Room B5-007-4

Write to us at this address:

Dept. REMDUS

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

Tel: 1-514-687-6987 

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Assistance Centre
      

Discover the ASEQ Networks’ Advantages

  ASEQ Vision Network
  ASEQ Chiropractic Network
  ASEQ Physiotherapy Network
  ASEQ Psychology Network
  
  

claims

  HOW TO CLAIM
GROUP NUMBERS
Health, Dental, and Vision - Q1616
insured by Desjardins Insurance
Travel - 97180
insured by Securian Canada
         
         

CHANGE OF COVERAGE & OPT OUT

  Change-of-Coverage & Opt-Out Period
  Opt Outs
  Couple & Family Enrolments
  Self-enrolment
         
         

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  Travel Health Passport
  Your Plan at a Glance
  Insurance Brochure
  Enrolment Form
  Definitions
  Pay-Direct Card
         
         

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Health, dental and vision coverage is insured by Desjardins Insurance.


Travel coverage:
Securian Canada is the brand name used by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company to do business in Canada. Trip Cancellation and Trip Interruption/Trip Delay benefits are underwritten by Canadian Premier General Insurance Company. All other benefits are underwritten by Canadian Premier Life Insurance Company.

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Find more details about the Plan here:

Who's Covered Your Plan at a Glance Change-of-Coverage & Opt-Out Period Group & Certificate Numbers