4 simple claiming options

Note: Before claiming, create a profile on Desjardins Insurance’s portal and enter your information. Make sure you’re registered for direct deposit so you can have your refund deposited directly into your bank account. Once your profile is created, you’ll be able to track all your submitted claims. For more details, see the Desjardins Insurance website.

Option 1: Pay-Direct Card

Present your Pay-Direct Card to pharmacists, dentists, and a number of other health professionals for immediate reimbursement (you won’t have to pay the full amount of your bill up front). Download the Omni mobile app or visit Desjardins Insurance’s secure web portal to access your electronic card.

• Prescription drugs • Dental care • Health professionals** • Vision care** **If the Telus eClaims direct billing service is offered

Option 2: Mobile app

Submit your claims through Desjardins Insurance’s Omni mobile app, available on the App Store or Google Play.

Option 3: Desjardins portal

Register to submit claims through Desjardins Insurance’s secure web portal.

For detailed instructions, see the Desjardins Insurance website.

Option 4: Secure form submission

If you can’t create or access your account on Desjardins Insurance’s mobile app or web portal (e.g. if you’re no longer a student), you can send in a paper form. Submit it, along with the required supporting documentation, through the secure submission page rather than by mail.

Claims submitted through the app or online are processed within 48 hours, meaning you’ll get your refund faster! Make sure you’re registered for direct deposit so you can have your refund deposited directly into your bank account.

Note: You must save your original receipts for 12 months after making a claim.