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Home > Claims > HOW TO CLAIM > Check your claim's status

Check Your Claim's Status

Staying on top of your claims is easy with your Plan’s convenient virtual options!

Once you've had a claim processed by Desjardins Insurance, you can view your claim details on the OmniTM mobile app or on the insurer's website.

First, create an account with Desjardins Insurance:
  1. Download the Omni app from the App Store or Google Play , or visit Desjardins Insurance's secure portal by clicking here .
  2. Register a User ID and password. You'll be asked to enter your Group Number and Certificate Number.

    Once you’ve registered and logged in, check your claim’s status anytime:

  • • In the Omni app: under “Reimbursements”
  • • In the online portal: under “Claims history,” click on “Processed claims”

Need help?

Call 1-800-263-1810

*Omni TM and the Omni logo are trademarks of Desjardins Insurance, used under licence by ASEQ .


 
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Securian Canada is the brand name used by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company to do business in Canada. Trip Cancellation and Trip Interruption/Trip Delay benefits are underwritten by Canadian Premier General Insurance Company. All other benefits are underwritten by Canadian Premier Life Insurance Company.

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