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The website is being updated for the 2022-2023 policy (Sept. 1, 2022 - Aug. 31, 2023). For information on the 2021-2022 policy year, click here .
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

We like to make ourselves available. Call us at 236-477-2205 from Monday to Friday from 9 am to 5 pm, or just pick below the way that best suits you to contact us.

*Please note that the Care Centre will be closed on May 23 and Jul. 1.


The following frequently asked questions are posted to help you better understand the Plan.


Support Form

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled.
For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.

Find Us

Visit the on-campus office.

University of British Columbia 

AMS/GSS Care Office

Room 3127, The Nest Building

6133 University Boulevard,

Vancouver, BC  V6T 1Z1

See on Google Maps

The office will be open from Mon. - Fri. from 9 am to 5 pm

*Please note that the Care Office will be closed on Sept. 5, Sept. 30, Oct. 10 and Nov. 11.

Note on COVID-19 safety measures: Masks must be worn at all times in the office. Students will be asked COVID-19 screening questions before entering, and only 1 walk-in will be allowed in at a time.